SafeRides - Privacy Policy

Introduction

We provide this Privacy Policy to inform you about our privacy practices applicable to saferides.org.

Part I. Information Collection

Personally Identifiable Information (data that can be used to identify or locate you)

• When you make a reservation or create an account, we will collect the data necessary to complete your ride, process your payment, and prevent credit card fraud.
  • Full Name
  • Phone Number
  • Email Address
  • Billing Address
  • Credit Card Information
  • Pickup Address
• When you fill out our Contact Customer Service form on Saferides.org, we will collect your name, email address and other information you may choose to provide (e.g. your phone number and order details) in order to help us answer your question or facilitate your request.
• When you have an account with Saferides, we also save your ride history and payments made to make this data available to you and for usage statistics.

Non-Personally Identifiable Information (data that cannot by itself be used to identify or locate you)

• Some information collected to complete your reservation is Non-Personally Identifiable.
  • Pickup and Destination City and State
  • Date and Time of the Ride
  • Ride Duration
  • Number of Passengers
  • Vehicle Requested
• During normal usage of Saferides, we will collect website logs containing general usage information that may include the time of your visit, your IP address, browser type, operating system, pages viewed, queries submitted, the referring URL, and other similar technical details.
• We use web cookies on Saferides. A cookie is a small text file that our web server places on your computer and can read later. For example, we save the city and state you enter into a search form. We also use cookies for authentication and session tracking. Therefore, cookie support is required to open and maintain an account on Saferides. For more information about cookies, visit HTTP cookies .

Part II. Information Usage

• Saferides has a restricted and limited use of collected information. Generally, we use information gathered from you to complete your ride, prevent fraud, provide a better user experience, and improve our services.
  • We DO NOT use information collected from registration for research or advertising purposes.
  • We DO NOT create visitor profiles based on browsing history or booked rides.
  • We DO NOT track customers over time and across third-party websites to provide targeted advertising.
  • We DO NOT sell or share your data.
• Complete reservation details provided when booking a ride are shared with the transportation company (operator) that provides the ride. Other operators in our network only see a summary of the booking, such as city, duration, vehicle needed, number of passengers, and date/time of the ride. Personally Identifiable Information (name, street address, phone, email) is not shared with those other operators.
• We use your email address only for communicating with you about the subject related to your original request or booking.
• We use Saferides logs to generate aggregated usage statistics and for audit purposes only.
• We also use information you provide as required and/or permitted by law, including to establish, assert, or defend our rights and/or the rights of third parties. We reserve the right to trace our logs upon request from the police or court in connection with abuse or criminal investigation.

Part III. Problem Resolution

If problems arise or to block the display of their personal listings, users may contact us using the Contact Customer Service page.

We reserve the right to amend, update or change our Privacy Policy. If our policy on information collection or uses changes, you will be notified by a message on the Saferides homepage upon login. Your continued use of Saferides is your acknowledgement and approval of any amendments or changes.