SafeRides - Terms of Use

Safe Rides Unlimited (SafeRides) is a charitable organization that prevents impaired, distracted and tired driving by organizing rides using a partner network of licensed and insured limo companies to provide discounted rides.

These common-sense rules have to be followed:

• No Drugs, No Weapons are allowed in the vehicle. In case of violation of this rule, the trip will be aborted and no refund will be given.
• No Fighting, No Vandalism. Please have a good time, but do not get out of control. If there is damage to the vehicle, we will provide you with the repair estimate that has to be paid in full. Clean-up charges of $150 have to be paid right away to the driver.
• Everyone in the group certifies their age and is responsible if they misrepresent their information. By law, no one under the age of 21 is to consume alcohol. SafeRides or its affiliated transport companies do not supply alcohol. No kegs are allowed.
• Failure to follow these simple rules will result in cancellation of the trip at SafeRides' discretion.

Customer, SafeRides and Ride Provider Responsibilities:

• SafeRides is not a limousine/taxi company but a platform to connect customers with service providers at a discounted rate.
• SafeRides is not responsible for vehicles being late due to traffic delays.
• SafeRides is not responsible for vehicle mechanical failures. If the assigned vehicle breaks down, our partners will do their best to get you a replacement vehicle as soon as possible.
• All passengers are covered through the insurance provided by the actual transportation company. SafeRides' provider responsibility ends once the passenger has been delivered to the designated location.
• Passengers are responsible for understanding that SafeRides and the venue may not be responsible for occurrences outside the venue or safe ride vehicle, subject to applicable law.
• SafeRides and/or the venue are not responsible for any items left in the vehicle or venue. With a round trip, a different vehicle of the same kind may provide the return ride. Passengers must take responsibility for their own personal items.
• Passengers are responsible for maintaining designated pickup and return pickup times. The driver will wait 15 minutes as a courtesy. Additional charges apply for waiting time over 15 minutes.
• The trip balance must be paid before the vehicle departs from the pickup location.

CANCELLATION POLICY

• The deposit paid by credit card is non-refundable once the reservation has been confirmed.
• All cancellations within 4 days of the trip will be subject to a 50% charge of the remaining balance.
• All cancellations within 2 days of the trip will be subject to a 100% charge of the remaining balance.
• Cancellations cannot be made by email or voicemail and must be called in to customer service.

SMS TERMS AND CONDITIONS

• SafeRides offers an option to receive ride confirmations and ride reminders by SMS/text message.
• These are one-time messages related to specific rides booked by the customer.
• Carriers are not liable for delayed or undelivered messages. Message and data rates may apply.